LevayroPrivacy Policy
Who we are
Effective September 30, 2026. Levayro is operated by Nico Tyndale. This policy describes the current travel-planning service. Contact us through the Contact page for privacy questions or requests.
What we collect
Browsing the planner does not create a Levayro profile. When you sign in with ChatGPT, the hosting platform forwards a site-specific user ID, your email and, when available, your display name. After you consent to create a profile, we store your ID, email, display name, registration time and the accepted terms version, acceptance time and your express arbitration acknowledgment. Feedback threads and replies store your signed-in user ID, account email, contact email, subject, reply preference, selected category, message, status, timestamps and the owner’s replies. They are private to the submitting account and authorized administrator and are retained for up to 90 days after the latest activity. Profile replies appear on the Feedback page and refresh while the page is open. If you choose email, the admin can reply separately through the support mailbox to the address you provide; that address is not automatically verified. When you select email replies and a verified email service is connected, an admin reply is also sent to your signed-in account email through Resend. Delivery attempts and provider acceptance IDs are stored for up to 90 days; provider acceptance does not guarantee inbox delivery. Messages remain in your profile if email is unavailable. Deleting your online profile also removes its feedback threads and contact submissions. Emailing support uses your own email provider and Google/Gmail as the support mailbox provider; do not send sensitive documents, passwords or payment information. Support emails are retained while needed to handle your request, ordinarily up to 90 days after resolution, except where longer retention is legally needed. Contact submissions store your signed-in ID, email, message and submission time for up to 90 days or as needed to resolve a legal request. The site owner can review these messages. We store trip inputs and calculated estimates only when you choose Save trip. Saved inputs can include a preferred destination, departure city, date, budget, traveler count, selected airport identifier, premium-travel preferences and optional spending target, entered quote amounts, itinerary stops and times, personal planning notes, provider names, booking status or payment totals you record, and price-watch target amounts, residence country, scheduled-check choices and optional email-alert consent. Enabled watches can send travel dates, airport codes, occupancy and cabin preference to connected suppliers during scheduled checks. They do not include your profile identity or planning notes. Latest category totals and check status are stored with the trip. If you opt in to target alerts, your account email and a trip link are sent to Resend for delivery; you can turn these off in the saved trip. No automatic coupon application is performed. Booking status is user-reported; we do not retrieve confirmations from providers. The installable app stores up to 50 offline trip copies locally on your device; these do not sync with your online profile. The web app also accesses your cloud-saved trips and itineraries through the same signed-in profile when online. Removing an online profile does not remove those device copies. Hosting and sign-in providers may process technical data such as IP address and request logs for service operation and security under their own policies.
How we use information
We use profile data to identify your account, display your saved trips, enforce ownership permissions and administer the service. The administrator can view aggregate profile and saved-trip counts. We do not send promotional emails in this version, collect payment-card information, or receive your authentication password. Do not put passport numbers, payment information or other sensitive details in your display name or messages.
Cookies, tracking and sharing
The authentication and hosting providers may use cookies or similar technology needed for sign-in and security. Levayro does not add advertising pixels, cross-site behavioral tracking or analytics visitor identifiers. Visitors can optionally enable first-party anonymous traffic counts. We do not sell your profile information or share it for targeted advertising. Data is processed by hosting, storage and authentication providers to deliver the service and may be disclosed where legally required or needed to protect the service. Sharing buttons hand the URL to a service you choose; clicking an external link subjects your activity there to that provider's policy.
Browser privacy signals & external searches
Levayro reads Global Privacy Control in Your privacy choices and treats it as an opt-out of sale, sharing for cross-site advertising and targeted advertising. Advertising and cross-site behavioral tracking remain off for everyone. Optional anonymous statistics are disabled by default and are also suppressed by Global Privacy Control or Do Not Track. Browser Do Not Track signals are not handled separately. Its current service does not add cross-site advertising trackers, sell personal data or share it for targeted advertising, regardless of those signals. This statement does not describe or override the separate practices of authentication, hosting or external search providers. If our processing changes, we must update this policy and implement applicable consent and opt-out requirements before starting that processing.
Opening a stay search can disclose your selected destination, traveler count, room count and travel dates to Booking.com; transport and map searches can disclose the search terms to Google. Premium searches can include your preferred cabin, trip type, destination, dates and traveler count, and can direct a Google search to specific travel providers. External services may collect technical information and track activity under their own policies. We do not send your budget, saved planning notes or profile details in these search links. Search-engine indexing may make public website pages discoverable; saved-trip pages require sign-in and ownership checks. Do not post sensitive information in planning notes or messages.
Live price comparisons & sponsorships
When you submit Compare prices, Levayro sends selected airport codes, travel dates, adult traveler and room counts, cabin and refund preferences, residence country and optional US state to configured Booking.com, Expedia Rapid and Duffel APIs as needed to obtain offers. Budget, reserve, daily spending allowances, profile identity and planning notes are not sent to these APIs. Search results are returned to your browser without a Levayro price cache or saved search history. Suppliers and hosting providers process requests and may retain service logs under their own policies. A temporary hash of the hosting-provided client IP and a 15-minute time window is stored for request throttling and removed during later searches after the next window. Sponsor advertisements are text and links served by Levayro without ad pixels; opening a sponsor or affiliate link subjects your activity to that external provider’s practices. No optional ad-network scripts are loaded. An owner-configured ads.txt publisher entry does not itself load advertising or trackers.
Optional anonymous traffic statistics
If you enable anonymous statistics in the notice checkbox or Privacy choices, Levayro counts views of public pages, broad traffic-source and device categories, network-supplied country when available, outbound link categories and planner interactions. The reports store daily aggregate counts for up to 90 days. They contain no names, emails, profile IDs, persistent analytics IDs, raw IP addresses, full referrer URLs, query strings, budgets or destination search text. Admin, account and private saved-trip pages are excluded. A sessionStorage flag records whether this tab has already contributed a browser-tab session count; it contains no identifier and disappears when the tab session ends. These counts approximate browser activity, not unique individuals. A temporary hash of the network-provided client IP and a 10-minute time window is used to limit submission abuse and removed during later submissions after the next window. Hosting security logs may separately process IP addresses under hosting policies. The owner may download aggregate reports for business or partnership discussions. You can disable future statistics in Privacy choices; aggregate records already counted cannot be attributed to you or removed individually. Global Privacy Control and Do Not Track suppress traffic collection. Accepting or dismissing the privacy notice alone does not enable statistics unless you actively select the checkbox.
Travel news
City or country searches and selected news topics are sent through our server to The GDELT Project to discover publisher headlines. The server also obtains a shared public RSS feed and sends city or country searches to Wikivoyage to find published destination guides. Profile information, budgets and saved-trip notes are not included. Headlines and normalized search terms are cached without a visitor identifier and removed during later successful checks after two days without use; destination-guide results are cached for up to one day and subject to the same cleanup. Hosting and external providers may process service logs under their own policies. Opening a news article sends you to the independent publisher and its privacy practices. News is requested when the page is opened or searched and periodically while visible; it is not a continuous emergency monitoring service.
Currency rates & your preferences
When updated exchange rates are enabled, currency screens contact ExchangeRate-API, which may receive your IP address and browser/network information under its own policy. Your budget, profile and trip details are not included in the rate request. You can disable future requests in Your privacy choices and use dated stored rates. We store your privacy selections and acknowledgment on this browser/device under levayro-privacy-v1; clearing browser storage removes that record. This preference does not sync across devices. Read Cookies & local storage for the current storage categories.
Storage, retention and security
Profiles and saved plans are stored on the site's hosted database until you delete them or removal is required for service operation. Appropriate access controls are used, but no system can guarantee perfect security. Service providers may retain security logs, backups or records as required by their own practices or law. Data may be processed in countries other than yours; applicable rights depend on your jurisdiction.
Your choices and rights
You may browse without signing in, remove individual saved trips, or delete your Levayro profile and all its saved trips on My account. Deleting your Levayro profile does not delete your ChatGPT account or third-party bookings. To request access, correction or other rights available under applicable law, use Contact and identify your request and jurisdiction. Depending on applicable law, rights may include access, correction, deletion, a portable copy, limits on certain processing, an authorized-agent request and an appeal of a denied request. To request review of a denial, submit an appeal through Contact. We respond under the requirements and timelines that apply to the request. We do not promise rights or processing exemptions that do not apply. We may verify identity before fulfilling a request. Necessary provider records may remain after deletion as described above.
Age and policy changes
Profile creation is for adults 18 and older. We do not knowingly solicit profiles from minors; contact us if you believe a minor supplied information. We will update this policy when actual processing changes, and will seek any consent required by law. Material changes will be announced through the service, and the effective date identifies the current version.